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Teacher - Frequently Asked Questions
Frequently Asked Questions
Can I import from Google Classroom, Clever, or Any Other 3rd Party Site?
Importing Student Accounts Google Sign-Up Google Classroom
By Sean M
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Last updated 1 year ago
How to Use "Log In with Google"
How can I or my students use the "Log In with Google" feature?
By Ron K
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Last updated 1 year ago
How to Edit a Name, Username, or Email Address
How to edit my or my student's full name, username, or email address on site.
By Ron K
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Last updated 1 year ago
Class Size
How many students can I have in a class? How many classes can I have?
By Josh Capon
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Last updated 1 year ago
What is the Cost?
How much does it cost to use ReadTheory? What are your licensing fees?
By Josh Capon
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Last updated 1 year ago
Is Your Site Really Free?
Are you really free? Are my students eventually going to hit a paywall or some other catch?
By Josh Capon
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Last updated 1 year ago
Student Password Location
I can't find my students' password(s) anymore. Where are they?
By Josh Capon
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Last updated 1 year ago
Lexile Levels
What are Lexile® levels?
By Josh Capon
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Last updated 1 year ago
Grade Level Increase & Decrease
Why have my students’ grades risen or fallen, according to your site?
By Josh Capon
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Last updated 6 months ago
Skip Passage
My student has encountered a passage that is too difficult. Can s/he skip it?
By Josh Capon
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Last updated 1 year ago
Knowledge Points & Progress Badges
What is the purpose of knowledge points?
By Josh Capon
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Last updated 1 year ago
How to Earn Knowledge Points
How can students earn knowledge points?
By Josh Capon
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Last updated 1 year ago
Phone Number
Why don't you list a phone number on your Contact page?
By Josh Capon
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Last updated 1 year ago
Delete Account
How can I delete my account?
By Josh Capon
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Last updated 1 year ago
Account Suspension
My student's account was suspended. What does this mean?
By Josh Capon
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Last updated 1 year ago
Inappropriate Ad / Ad Complaint
My students found an advertisement on your site that makes us uncomfortable. What should we do?
By Josh Capon
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Last updated 1 year ago
Work Offline
My students do not have constant, reliable internet access. Can we make copies of your passages to work offline?
By Josh Capon
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Last updated 1 year ago
The FAQs Did Not Answer My Question - Additional Support
I have a question or concern that was not addressed in this FAQ. How can I contact you?
By Josh Capon
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Last updated 1 year ago